Just Shiksha allows users to cancel a purchase within 72 hours from the time they receive their course login credentials. Any cancellations after 72 hours will not be entertained. It is advised that all users go through the details of the course and ensure that they are eligible before applying for a course. If a course does not support refund then you will not be able to get the money back for that particular course. You must check for the label that confirms a refund for the course before you decide to cancel your enrolment.
If you have made any purchases on a third party website by following a link from Just Shiksha, the cancellation and refund rules of the third party website will be applicable on those products. Please refer to the third party website for a refund on all products purchased from third party websites.
In order to initiate a refund request for a course you must e-mail us at email@example.com. All refund requests must begin in a timely manner. Refunds will be granted provided you initiate the request within 72 hours from the time you have made the payment. Once Just Shiksha receives the request, the refund will be processed within 15 days.
Users who used online banking or made the payment using a cheque or demand draft, the amount will be credited into the same account from which the payment was made. Users who avail cash on delivery at the time of making a payment will receive the refund in the same way.
Just Shiksha reserves the right to reject refund requests from users who have requested refunds very frequently or those who have sent repeated refund requests. This is a measure taken by the website to avoid misuse of the refund policy. All refunds involve additional costs for the company and your refund request will be processed after confirming the authenticity of the request.
First of all you must cancel your enrolment within 72 hours from the time you receive your course login credentials. Then you must send an e-mail to Just Shiksha to initiate the refund. Refunds will not be processed if your enrolment status shows as active.
Refunds will be processed to a bank account in India and the amount will be paid in Indian currency. All queries about online refunds will be handled by the customer support team. You can reach them on ——. Alternatively, you can also e-mail us at firstname.lastname@example.org if you have any queries about the refund.
Just Shiksha offers a money back guarantee on certain certification courses. Before cancelling, please ensure that the course had the money back logo on it. If the course did not have a money back logo then you will not be entitled to get the money back for the particular course if you cancel it. The money back guarantee is valid only if you cancel within 72 hours from the time of purchase.
Your registration on the website is confirmation that you have read and understood the cancellation, refund and money back policy and you agree to the terms of the policy. If you disagree with any part of the policy then you must stop using the services offered by Just Shiksha and exit from the website.